Shipping & Refund Policy

Effective Date: April 3, 2025

At TMR Cosmetics, we’re committed to providing high-quality skincare products and a seamless shopping experience. Please review our shipping and return policies below to ensure clarity before placing your order.

📦 Shipping Policy

  • Processing Time: Orders are processed within 1 business day (excluding weekends and holidays).
  • Delivery Time: Standard U.S. shipping typically takes 3–4 business days.
  • Shipping Fee:
    • Orders over $50 qualify for free standard shipping (U.S. only).
    • Orders under $50 may incur a fee based on weight and destination.
  • Tracking: A confirmation email with tracking info will be sent once shipped.
  • Delays: We are not responsible for delays caused by weather or shipping carriers.

🔁 Return & Refund Policy

  • Return Window: You have 7 days after receiving your order to request a return.
  • Eligibility:
    • Item must be unused and unopened.
    • A valid reason must be provided.
    • All returns must be initiated via your account on our website.
    • Items sent back without approval will not be accepted.
  • Damaged or Wrong Items: Contact us immediately if your item is defective, damaged, or incorrect: support@skincaretmr.com
  • Non-Returnable: Products used over half or missing original packaging are not eligible for refund.
  • Return Process:
    1. Log in using the email used at checkout.
    2. Submit a return request.
    3. Receive a return label and instructions if approved.
    4. Refund issued upon receipt and inspection.
  • Refunds: Approved refunds will be processed to the original payment method. Bank processing times may vary.

If you have any questions, please email us at: support@skincaretmr.com

FAQs

TMR focuses on purposeful, high-performance formulations — not overflowing product lines. Each product is developed with clinical precision and premium ingredients to target specific skin concerns with real, visible results. We call it: The Miracle Result.

Yes. All TMR products are developed with skin sensitivity in mind — using only safe, high-quality ingredients, free from unnecessary irritants. If you have specific concerns, feel free to reach out before purchasing. We’re here to help you choose the right formula for your skin.

Yes! We offer free standard shipping on all U.S. orders over $50. Shipping typically takes 3–4 business days, depending on your location.

We accept returns on unused or lightly used products within 7 days of delivery. If you’re not fully satisfied, just reach out to us at support@skincaretmr.com, and we’ll walk you through the return process.

Free Shipping

Free shipping on orders over $50 – Simple, Fast, and Reliable.

More Ways to Pay

Flexible, secure checkout with your favorite payment methods.

U.S. Based Service

Friendly, reliable customer support based in the U.S.

Recyclable Packaging

Beauty meets responsibility – part of our commitment to sustainability.